Delivery Notice

At Moaz, we are committed to providing an exceptional customer experience. We encourage you to contact us with any questions or concerns prior to placing your order. .

DELIVERY

For all orders, processing and verification times range from 1 to 3 business days before an order ships. Additional time may be required during promotional periods and holidays. You will receive an email with tracking information once your order has shipped.

Orders delivered to the U.S. will be shipped via FedEx, and orders delivered internationally will be shipped via DHL.

Please be advised that we cannot make any changes to the shipping address once an order has shipped. Additionally, we do not ship to P.O. Boxes.

CANCELLATIONS

Our fulfillment process begins immediately after an order is received, so we are unable to accommodate cancellation requests. All confirmed orders will be subject to our standard return policy.

In the event that an item becomes unavailable, Moaz reserves the right to cancel your order or items within your order at any time. We will provide a full refund, back to your original form of payment. You will be notified via email of any orders or items we cannot fulfill and have refunded.

REFUND POLICY 

To provide a better shopping experience, we are confident enough to accept returns on any unsatisfied order! Our warranty lasts for 30 days from the date your order was received, please note if 30 days has gone by since you receive your order, unfortunately, we can’t offer you a refund or exchange.